Planday Reviews

Trying to keep team chats organized with this is frustrating. People miss updates, shifts get mixed up, and then everyone’s confused about what’s going on. For something that’s supposed to help with daily communication, give me a break, it just doesn’t work as smoothly as it should.

I had high hopes when we first tried rolling this out at work. In my head, it was going to make things easier and get everyone on the same page. But quickly, it turned into me reminding people over and over to actually use it. Most of the staff just ignored it, and after a while it felt less like a helpful tool and more like another thing I had to manage. By the end, I was spending more time chasing people than getting anything useful out of it. it just wasn’t worth the hassle for us.

I’ve had a hard time getting used to Planday. For me, even simple things like checking shifts, finding requests, or reading messages feel harder than they should. The app comes across a bit clunky, and I often find myself tapping around trying to figure out where something is. I can see how it might work better for people who are already familiar with it, but in my experience it takes too many steps to get basic stuff done.

I mostly use Planday to swap shifts, and it’s been a pain. The wording makes it sound like a request has gone through or been handled, but then I’m left questioning whether it was actually sent, approved, or just sitting somewhere doing nothing.

Managers still end up chasing people manually, which kind of defeats the purpose. The notifications are hit or miss too, so a simple shift swap turns into way more stress than it needs to be.

I’ve been trying to manage sick days for my team, but the absence tracking has been confusing. It keeps showing information that doesn’t look right, which makes me worry about relying on it too much in case something gets missed or I’m held responsible for incorrect records.

I really wanted the payroll integration to make things easier, but it ended up being kind of a headache lol. The sync kept messing up employee hours, so I had to go back in and fix things manually more than once. Support took a while to get back to me too, which made it even more frustrating. For payroll stuff, it just didn’t feel worth the hassle.

I was already feeling a bit stressed when we started setting up planday for our team, and the whole process didn’t help. It ended up being a lot more confusing than I expected. The onboarding felt slow and not very clear, and we kept having to reach out with basic questions. A few things just weren’t explained well, so even getting simple stuff up and running took way longer than it should have. Not the best first impression.

For basic check-ins, the reports are probably fine, but for the kind of tracking we need, they’re frustrating. The filters feel clunky, and sometimes the exports don’t line up the way I expect, so I end up cleaning things up in Excel anyway. The analytics also feel a bit too limited, and it takes longer than it should just to pull simple numbers

My gut reaction after using it was that it’s too expensive for what you actually get. I didn’t feel like the monthly cost was justified, and I wouldn’t keep paying for it.

I wish this app worked better because we have to use it for work every day. It randomly logs me out, my shifts don’t always load, and notifications either come in late or don’t show up at all. I’ve missed important updates because of it, which is really frustrating. A friend at work recommended trying a reinstall, but even after doing that, the same issues kept happening. It just needs to be way more reliable.

I really wanted to like Planday, and it’s not like it doesn’t have some useful features. But for our setup, the customization just wasn’t enough. We needed to tweak schedules, roles, and reports to fit how we actually work day to day, and it felt like every time we tried, we ran into another limit.

A bunch of the settings felt fixed, or only kind of flexible. For what it costs, I didn’t expect to have so little control. Support wasn’t bad, but they mostly told us there wasn’t no way to do what we needed. In the end, it ended up being more frustrating than helpful.

I do like the app overall and it’s been useful for our team, but my experience with support wasn’t great. I had an account issue and it took way longer than it should have to get anywhere. The replies I got felt generic and didn’t really solve the problem, so I had to follow up more than once. For a work tool we rely on, I expected a smoother support experience.

I started using it a while back, maybe last month or the month before, and it feels like it crashes all the time. I’ll be in the middle of doing something and suddenly it’s down again. Super frustrating